Compassionate People. Personalized Support.

Meet Our Team

Get to know the leadership, clinical, and administrative professionals who help make care at Advantage Mental Health and Wellness organized, welcoming, and responsive to each client’s needs.

The People Behind Advantage

Leadership, Clinical Care & Client Support

Our team brings experience in child welfare, social work, trauma-informed care, client coordination, and community service. Each person contributes to a supportive experience from the first call through ongoing care.

Portrait of Karen McGugin

Executive Director

Karen McGugin

Karen McGugin is a graduate of Lucas High School and Capital University. She began her career as a Child Abuse Investigator with Franklin County Children Services in Columbus, Ohio, before transitioning to Ongoing Family Case Management with Fairfield County Children Services.

Recognizing the critical need for safe, loving homes and quality foster care, Karen founded Advantage Family Outreach & Foster Care in 1997. Beginning with two employees and one foster home, the organization has grown to more than 60 employees, 85 therapeutic foster homes, in-house counseling services, an Independent Living Program, and four teenage group homes. Karen remains deeply committed to giving children a voice, protecting those in need, and helping young people experience a safe childhood.

Karen enjoys traveling, spending time with family, and 77-degree days with a cool breeze.

Karen is licensed by the Ohio Counselor, Social Worker, and Marriage and Family Therapist Board. Her credentials can be verified through eLicense Ohio.

Portrait of Vivian

Mental Health and Wellness Director

Vivian

Vivian is a native of the Mansfield area and a graduate of Madison Comprehensive High School and The Ohio State University. She remains invested in her hometown and is honored to walk beside fellow community members as they work toward greater balance in their lives.

Vivian is licensed in Ohio as a Licensed Independent Social Worker Supervisor and a Licensed Independent Chemical Dependency Counselor. She provides assessment, diagnosis, and treatment for a wide range of concerns through individual, couples, family, and group services.

Her commitment to the community also includes teaching students as an instructor in the Social Work Department at The Ohio State University. Working collaboratively to identify practical solutions is central to her clinical approach.

Vivian supports emotional and behavioral wellness using approaches that may include Cognitive Behavioral Therapy, Gestalt Therapy, and Exposure Therapy. She believes therapy can serve as a catalyst for restoring balance. She has extensive experience helping individuals and families affected by addiction and creating a safe place for recovery to begin. She also has a special interest in serving veterans and their families.

Her dedication to helping others extends to People Helping People of North Central Ohio, Inc., a nonprofit program that provides a daily meal to people in need throughout the community, 365 days a year. Outside of work, Vivian enjoys spending time on the lake with her family, watching sunsets, and fishing.

Vivian is licensed by the Ohio Counselor, Social Worker, and Marriage and Family Therapist Board. Her credentials can be verified through eLicense Ohio.

Portrait of Kaylee Bashline

Administrative Assistant

Kaylee Bashline

Kaylee Bashline is a proud graduate of Ontario High School with extensive experience supporting individuals of all ages. She is passionate about helping others and strives to make a positive impact in the lives of the people she serves.

Her compassion, dedication, and people-centered approach guide her work as an Administrative Assistant at Advantage. Kaylee values family and cherishes time with her loved ones. She is also a devoted mother to her son, Jayvion.

Portrait of Michelle Thompson

Clinical Social Worker

Michelle Thompson

Michelle Thompson is a Licensed Social Worker who is currently working toward her Licensed Independent Social Worker credential. She earned her Bachelor of Social Work from Mount Vernon Nazarene University and completed her master’s degree at Indiana Wesleyan University.

Michelle loves working with children and has a deep passion for dogs, especially senior and medically fragile dogs. Her family is her foundation and keeps her grounded and motivated.

Michelle recently returned to Advantage Family Outreach & Foster Care as a Clinical Social Worker. She is excited for this new chapter and for the opportunity to continue growing with the Advantage family.

Portrait of Sarah Rivers

Licensed Independent Social Worker

Sarah Rivers

Sarah Rivers is a Licensed Independent Social Worker who has been licensed since 2020. She earned her undergraduate degree from Mount Vernon Nazarene University and her master’s degree in social work from Indiana Wesleyan University.

Sarah has broad experience in the mental health field and uses a trauma-informed approach with clients of all ages, including individuals, couples, families, and groups. She is trained and certified in Psychedelic Therapy & Integration through Fluence and has additional training in Internal Family Systems, Dialectical Behavior Therapy, Cognitive Behavioral Therapy, and Somatic Therapy.

She is deeply passionate about mental health and remains committed to staying informed about emerging research and therapeutic approaches that may benefit clients. Her goal is to support healing, promote conflict resolution, and foster healthy, meaningful interpersonal relationships.

Outside of work, Sarah enjoys spending time with family, friends, and her fur babies. She also enjoys traveling, trying new foods, learning new skills, and relaxing at home while watching NCIS.

New Clients Welcome

New Client Request

Send us your basic contact information and preferred way to reach you. A member of our team will follow up about services, availability, and next steps.

Request a Call or Email

Prefer to call? 419-526-5437

Prefer to Call?

419-526-5437

Call for appointment information, insurance questions, and help choosing the right next step.

Call Now

Need immediate help? This office is not an emergency service. If you or someone else is in immediate danger, call 911 or go to the nearest emergency department.

Insurance Plans Accepted

Call Us to Confirm Your Insurance Plan

We accept several commercial, Marketplace, and military insurance plans. Coverage, copays, deductibles, referrals, and authorization requirements can vary, so call our office and your insurance carrier to confirm your benefits before your first appointment.

  • Aetna / Meritain
  • Anthem / Carelon Behavioral Health
  • Cigna
  • Medical Mutual
  • Ambetter — Buckeye Marketplace
  • Molina Marketplace
  • TRICARE
  • Call to verify your plan

Stay Connected

Follow Advantage on Facebook

Follow our Facebook page for updates, community resources, mental health tips, events, program information, and encouragement.

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Common Questions

Mental Health Counseling FAQs

General information about services, scheduling, insurance, telehealth, and first responder support.

Who does Advantage Mental Health and Wellness serve?

We serve children, adolescents, adults, couples, families, veterans, and first responders. Call 419-526-5437 to discuss your needs and current availability.

What counseling services are available?

Services include individual, couples, family, child and adolescent counseling; anxiety and depression treatment; trauma-informed therapy; PTSD support; grief and loss counseling; stress management; substance use counseling; and life transition support.

Do you offer both in-person and telehealth appointments?

Yes. Advantage offers in-person appointments at 111 Park Ave East in Mansfield, Ohio, along with telehealth appointment options. Availability may vary by clinician and service.

Which insurance plans do you accept?

Plans we currently accept include Aetna / Meritain, Anthem / Carelon Behavioral Health, Cigna, Medical Mutual, Ambetter Buckeye Marketplace, Molina Marketplace, and TRICARE. Call our office and your insurance carrier to confirm current coverage and benefits.

How do I become a new client?

Complete the New Client Request form or call 419-526-5437. Our team can answer questions about services, current availability, insurance, in-person and telehealth options, and scheduling.

New Client Request
What support is available for first responders?

Individual counseling and agency services may include trauma and PTSD treatment, critical incident stress support, anxiety and depression treatment, burnout prevention, grief counseling, substance use counseling, mental health education, and monthly on-site wellness check-ins.

Where is the office located?

Advantage Mental Health and Wellness is located at 111 Park Ave East, Mansfield, Ohio 44902. Call 419-526-5437 for appointment information.

You Matter. We’re Here to Help.

Contact Advantage Mental Health and Wellness

Call us to ask about counseling, current appointment availability, telehealth options, insurance, or first responder agency wellness services.

Call 419-526-5437

Phone 419-526-5437

Email bhsupport@advantagemhw.org

Address 111 Park Ave East, Mansfield, Ohio 44902

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